No order received
I placed an order and it was given to wrong address
Reason of review
Problem with delivery
Awful Customer No Service Review
I was watching SUNDAY NFL AND a man came in and told the Bartender to change the Bigscreen to basketball. 7 out of 9 patrons wanted footbalk. That Patron threatned me with an *** woopin... the bartender and management heard the Threat and did NOTHING.
Reason of review
Poor customer service
FOOD POISONING GROUND ROUND RESTAURANT
I was a huge patron of the Ground Round Restaurant located here in coastal Connecticut. I am also a minimum 20 % tipper. Having been a waiter before anyone who knows this work knows the wait staff works hard for their tips. I visited a Ground Round Restaurant here on a regular basis, at least 3 times a month. On my last visit, because I will not return for the rest of my life, I was given a nice case of food poisoning. While at the restaurant I sent my chicken breast (Dinner) back because it was not hot. When it came back to me it was a little warmer but not hot. I said to heck with it and ate my dinner; everyone else was nearly done anyway. Upon leaving the restaurant I had to make the mad dash for the John. Needless to say I sat on the throne for awhile. This went on for the rest of the evening. When I phoned the restaurant the following day the management gave me grief. HA! I thought so I called the home office in Massachusetts. What do you think they did . . . more of the same. Not only that, the woman on the other end of the phone had -0- restaurant experience and NO knowledge of how to handle a customer complaint. Furthermore she was a; “you know what!” It has now been a number of YEARS and I have not returned to any GROUND ROUND anywhere. I steer all family and friends away from the nasty establishment and in the case of my local GR, I tell visitors to the area if they want to spend their vacation on the throne, eat there. Not ever again for any reason will I ever patronize another GROUND ROUND restaurant . . . and to think of all the years I went there from my child hood when they showed cartoons on the walls and we ate free peanuts. To have year and years, 3 decades, come to this. They ought to be embarrassed and ashamed.
Companies Similar to GROUND ROUND
Thank You for Your Reply!
Thank You for Your Reply! We are processing your message.
11Thank You for Your Submission
Your comment is successfully posted.